Our Commitment to You
Just like Montana handshake culture, we take our commitments to you very seriously.
Love at First Touch
If you haven’t already felt one of our robes and personally experienced the luxurious fabrics , expert construction and mountain love sewn into these robes… you’re truly in for a treat. We go to great distances to find the softest, warmest, best lasting and toughest fabrics to include in your robes - then run them through multiple washes to ameliorate shrinking, shedding or wear issues long before the robe finds your home.
Repairs, Returns and Replacements
We guarantee everything we make. If you are not satisfied with our product at the time you receive it, or if it does not perform to your satisfaction return it to the Montana Robe Company for a repair, replacement of refund. Damage due to wear and tear will be repaired at a reasonable charge.
Sustainability, Ethical Dealing and Transparency
We believe in the sustainable prosperity of our business and greater Montana community, and are out to help make this a reality with every robe. By donating a portion of our profits to designated local non-profits, continually improving our procurement and operations to reduce environmental impact and footprint, and being as clear as possible in our communication of value to our customers we’re out to not just pretend to care about our impact… but actively, genuinely and transparently do so. Why? Because we think it makes the world a better place, and we’re pretty pumped about that.